Chatbots for Website & Social Channels: Try MobileMonkey & These

Most websites and end user platforms aren’t operated by chatbots. It’s a little wonder why for chatbots are a huge lending hand to customer support and the overall businesses. Is it because chatbots are hard to build? Or is it because of not understanding them well enough? Whatever’s the case, read this article as we bring you a host of chatbot platforms from Crisp to MobileMonkey and more to tell you what chatbots can do. How different chatbot platforms differs, and why to choose them? So, read on!

The world wide web is huge, and yet you had stumbled on my site looking for something. I hope you find it as we had taken huge efforts to create them. Best of all, its FREE! Hence, some of our content may include affiliate links (i.e. whenever you click on the links and purchase, I earn a small commission at no extra costs to you!). No worries! Some of these links may look like phishing, but I assure you they are not! Lastly, the affiliation does not affect my reviews towards them. Enjoy!

1. Crisp
2. Kommunicate
3. MobileMonkey
4. SocialNowa
5. Support Board
6. Tidio

1. Crisp

Year Founded: 2015

Country: France

Essentials

• Connectable CMS: Joomla, Prestashop, Shopify, Webflow, WordPress
• Connectable Social Networks: Discord, Facebook, Instagram, Line, Telegram, Twilio, Twitter, Viber, WhatsApp
• No-Code Chatbot Builder: Yes
• Chatbot Templates: Limited
• Shared Team Inbox: Yes
• Language Translation: Yes
• Syncs to CRM: Yes
• Third-party Integrations: 55+

Buy Factor

1. Large Number of Integrations: Crisp is an alternative incomparable to MobileMonkey in that it has the most possible integrations in this list. You know how important integrations can do for chatbots to add functionalities of other apps to power sales, marketing, and team collaboration among many others. Moreover, with over 55 different integrations available, Crisp has got you covered in every aspect of your business operations!
2. PC & Mobile Apps Available: While most of the chatbot software is mostly web-based, Crisp offers a downloadable and installable application for all users, even those on free plan! Additionally, the app has compatibility with Windows, Mac, Android & iOS. In short, you can manage chatbots and stay in touch with your customers from just anywhere with any device!
3. Discounts for Students & Nonprofits: On top of being freemium to use, Crisp also offers a 50% discount for students and nonprofits! If your organization or yourself falls in these categories, all you need is write to them to obtain a special promo code for 50% discount. This is a killer deal while being a huge support for the students and nonprofits.

Pricing

• Free Use: Yes, for 2 Seats with Basic Features
• Free Trial: 14 Days
• Paid: fr US$ 25/mo Per Workspace with 4 Seats
• Specials: 50% Off for Nonprofits & Students

2. Kommunicate

Year Founded: 2017

Country: India

Essentials

• Connectable CMS: Prestashop, Shopify, SquareSpace, Wix, WordPress
• Connectable Social Networks: Facebook, Line, Telegram, WhatsApp
• No-Code Chatbot Builder: Yes
• Chatbot Templates: Yes
• Shared Team Inbox: Yes
• Language Translation: Yes
• Syncs to CRM: Yes (but not in the free plan)
• Third-party Integrations: 25+

Buy Factor

1. AI-Powered Chatbots: It can be really frustrating for your customers to talk to chatbots that doesn’t understand things. The outcome is increased churn or drop off. Hence, here comes Kommunicate with its AI-powered chatbots and with Natural Language Processing capability. Chatbot building and usage is a never-ending commitment. That is, work in progress. With AI, you know that your chatbots are more capable and easier to work with. Definitely a value-added choice other alternative like MobileMonkey can learn from!
2. Analytics Dashboard: Chatbots can surely contribute to your data-driven culture. In Kommunicate, it offers a powerful dashboard that lets you manage all your customer conversations from across channels easily from one platform. Not just that, it is also packed with powerful analytics and AI-powered intent insights that offers a complete view to your operations and improvement.
3. Various Webhooks Supported: For Kommunicate, you have a variety of webhooks to choose from. For example, you can use Kompose for NLP-powered bots, Dialogflow ES/ CX from Google, Amazon Lex with Amazon’s AI Service, IBM Watson, etc to create your bots. Moreover, you can also connect a custom or third-party bots. The difference is the ‘technology’ from these providers to power your chatbots. So, research on your own about webhooks and choose your ideal!

Pricing

• Free Use: No
• Free Trial: 30 Days
• Paid: fr US$ 40/mo for 2 Teammates & 1k Bot Users

3. MobileMonkey

Year Founded: 2017

Country: USA

Essentials

• Connectable CMS: WordPress
• Connectable Social Networks: Facebook, Instagram, WhatsApp
• No-Code Chatbot Builder: Yes
• Chatbot Templates: Limited to Facebook
• Shared Team Inbox: No
• Language Translation: No
• Syncs to CRM: Yes
• Third-party Integrations: via Zapier Only

Buy Factor

1. Sales-Led Marketing: More than a chatbot, but MobileMonkey is also a Sales Outreach Automation Tool and B2C Prospecting Data Service. With MobileMonkey’s complete suite, you can provide customer support via your chatbots and generate leads and conduct other sales activities using its outreach tools. Thus, MobileMonkey is extremely useful if you’re looking for an all-in-one platform for sales and marketing.
2. FB & IG’s Official Partner: We bet you didn’t know this but MobileMonkey is the official partner of Facebook & Instagram. Additionally, InstaChamp by MobileMonkey is the world’s first Meta-approved social DM automation tool for brands and creators. What this means is that MobileMonkey’s chatbots can likely do more in Facebook and Instagram compared to others. Hard to say, but recognized choices are sometimes the safer choice.
3. 90 Days Money-Back Guarantee: MobileMonkey has a free trial but if you think you can commit, there’s its ‘More Leads Money-Back Guarantee’ to fall back on. Basically, you get full moneyback if MobileMonkey fails to generate 50 leads for you within 120 days after activated automations are active. Although only applies for annual subscriptions, you get a real commitment of quality. So, why not start trying it?

Pricing (FunnelPro)

• Free Use: No
• Free Trial: 7 Days
• Paid: fr US$ 119/mo for 1k Send Credits to 3k Contacts

4. SocialNowa

Year Founded: 2021

Country: India

Essentials

• Connectable CMS: WordPress
• Connectable Social Networks: Facebook & Instagram
• No-Code Chatbot Builder: Yes
• Chatbot Templates: 30+
• Shared Team Inbox: No
• Language Translation: No
• Syncs to CRM: No
• Third-party Integrations: Google Sheets & Zapier

Buy Factor

1. e-Commerce Chatbots: Now you don’t even need to have a website to run any e-commerce with SocialNowa making this possible. That is, chatbots with the ability to take payments! Now, it is possible for you to sell both physical and digital products from within your website browser, Facebook Messenger and Instagram. Useful if you’re not ‘products heavy’ and just looking for simple ways to conduct some selling.
2. Social Media Scheduler: A value-added tool here to complement your social media marketing. Use SocialNowa’s Social Media Scheduler to schedule posts across the two networks from one platform. is needed. The best thing here is that you don’t have to pay for another tool separately. With the scheduler, you can create content in bulk when you’re free and schedule them to automatically post whenever you like!
3. Expansion Stage: As you might noticed, SocialNowa is founded in 2021. That is, SocialNowa hasn’t been long in the business, but it offers so much that it is on par with other top chatbot software this field such as Mobilemonkey. All SocialNowa need here are users to empower their expansion journey with more developments that only users would benefit from! Now that we’re on this, why not head over to their roadmap and see yourself what this tool can potentially become? If its worth investing in, do it early!

Pricing

• Free Use: No
• Free Trial: 30 Days
• Paid: fr US$ 29/mo for 3 FB Accounts & 10 IG Direct Messages

5. Support Board

Year Founded: 2017

Country: UK

Essentials

• Connectable CMS: CodeIgniter, Drupal, Joomla, Magento, PHP, Pusher, WordPress
• Connectable Social Networks: Facebook, Google Hangout, Line, Slack, Telegram, Twitter, WhatsApp
• No-Code Chatbot Builder: Yes
• Chatbot Templates: 45+
• Shared Team Inbox: Yes
• Language Translation: Yes (up to 32 different languages)
• Syncs to CRM: Yes
• Third-party Integrations: 20+

Buy Factor

1. Multilingual Bot with Real-Time Translation: Support Board uses Dialogflow, a webhook by Google, used to create chatbots powered by artificial intelligence. The best thing here is Dialogflow’s smart multilingual bots to power chatbots that can automatically translate the user’s language. The chatbots are fully multilingual with support for up to 32 languages. In addition, the ‘Automatic Language Detection by Text’ feature makes Support Board a viable choice for businesses operating in any nations!
2. Google Assistant & Spelling Correction: You mustn’t mistake these bots for a normal chatbot. Because these chatbots by Support Board are superpowered with Google Assistant, Knowledge Base, Google Search, and Spelling Correction which just takes them to the next level. That is, the bots can understand intent and answer questions with accuracy. Moreover, if they can’t answer it, they will automatically provide answers from Google search results. That’s not all as these Google-powered bots by Support Board can also identify spelling mistakes to return correct responses and offer helpful support.
3. Comprehensively Feature-Rich: Support Board offers just too many features in its customer support and marketing department. That is, unlike MobileMonkey which is geared towards sales and marketing. To summarise, some of Support Board’s best features are omni-channel, smart reply, tickets, email piping, chatbot training, automations, API integrations, data privacy, security, and so forth. The thing is; how can you use them for your business? Well, it’s a lifetime subscription so it’s a small price to pay for a potentially high ROI!

Pricing

• Free Use: No
• Free Trial: No, Refund as Per Envato Market Rules
• Paid: Lifetime License @ US$ 59 for Support Board Platform (Apps Separate)

6. Tidio

Year Founded: 2013

Country: USA

Essentials

• Connectable CMS: BigCommerce, Drupal, Joomla, Magento, PrestaShop, Shopify, Squarespace, WooCommerce, WordPress, etc.
• Connectable Social Networks: Facebook Messenger & Instagram
• No-Code Chatbot Builder: Yes
• Chatbot Templates: 35+
• Shared Team Inbox: Yes
• Language Translation: Yes
• Syncs to CRM: Yes
• Third-party Integrations: 25+

Buy Factor

1. Smart AI Response Bots: Similar to Kommunicate and Support Board, Tidio also provides AI-powered chatbots which they call AI Response Bots. While normal (or rather, traditional) chatbots just answer pre-defined questions and follow its ‘dialog pathway’ only, Tidio’s chatbots have machine learning capabilities to learn and improve themselves overtime. The machine learning ability can understand context and intent to return accurate analysis. With sufficient datasets, the response from Tidio’s chatbots will get more accurate which can only mean better support for your customers.
2. Integrate to Omni-Channel: Switching between different platforms just to check for new messages and reacting to them is non-productivity. However, with multi-omnichannel integrations available, you can connect your Instagram, Messenger, live chat, email inboxes, and others to Tidio to manage all conversations from one platform. Doesn’t this make your job more enjoyable too?
3. Reassurance in Free: Its always assuring to be able to test things out before buying. With Tidio, you can use the free plan to trial all its basic features and see how this platform fits in your customer support and marketing strategy. Then, opt for Tidio’s 7-day free trial to try all its advanced features! In the end, to upgrade or just use the basic free plan? Whatever’s the case, there’s reassurance with Tidio!

Pricing

• Free Use: Yes, for Live Chat 50 Users, & Chatbots 100 Users
• Free Trial: 7 Days
• Paid: fr US$ 15.83/mo for Unlimited Live Chat & 5 Teammates

Final Comments

Chatbots can bring your businesses forward. Use them to power your customer support, sales and even marketing! Contemporary platforms such as MobileMonkey offer chatbots that can be easily built with templates. However, not all of them are AI-powered. In choosing your own, do consider one which complements your current tech-stack with the potential to do more. Whatever’s the case; take small steps to try them out. Reflect on your own procedures and only then, can you choose the best chatbot platform!

Activities

What do you think is your deciding factor for a chatbot platform for your business? Tell us with a COMMENT below.

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